YES. Snowboards guarantees all products sold by YES. Authorized Dealers to be free of defects in material or craftsmanship for a limited period (see below) from the date of purchase.
If a product is found to be defective, YES. Snowboard’s responsibility shall be limited to the repair or replacement of the defective product. YES. will not be responsible for any costs, losses or damages incurred as a result of the defective product.
Please carefully read our warranty policy to verify your product is eligible for warranty consideration.
If you feel you have a valid claim, please go here for information about how to submit claim « Returning product for warranty »
Note- warranty procedures vary based on where your YES. product was purchased. See below for details.
Defective product purchased from a YES. dealer must be returned to the point of purchase. The dealer will submit your warranty claim and arrange replacement or refund if claim is accepted.
If you have purchased your product in a different country than the one that you are currently living in, and are unable to submit a claim to the shop where you bought it, please contact us HERE. If the warranty claim is accepted, a flat fee will be charged to cover the international economy rate shipping of the product to your address. International fee - $90.
Contact customer service at the online dealer where you bought the item. The online dealer will submit your warranty claim and arrange replacement or refund if claim is accepted.
If your product was purchased directly from yesnowboard.com, please contact us directly HERE.
Sorry, products purchased online from non-authorized YES. dealers are not covered by warranty. If the eBay seller you bought the item from is an official reseller/dealer, then please contact them to arrange a warranty.
YES. Lifetime Warranty for Snowboards: YES. guarantees all snowboards to be free from defects in materials and craftsmanship for life. Read below « Lifetime Warranty Snowboards » for more information.
YES. guarantees all apparel and accessories to be free from defects in materials and craftsmanship for a period of (180) days from the original date of purchase at a YES. Authorized Dealer.
YES. Snowboards warrants all snowboards sold by YES. to be free of defects in material or workmanship for as long as you, the original purchaser, own the product. If a product is found to be defective by YES., in its sole discretion, YES.’s only responsibility shall be limited to repair or replacement of the defective product. YES. will not be responsible for any costs, losses or damages incurred as a result of loss or use of product.
This warranty is subject to the following limitations in addition to any imposed by virtue of applicable law.
The warranty applies only to YES. Snowboards purchased from Authorized YES. Dealers and is valid for the original purchaser only. This warranty is non-transferrable.
All products returned to YES. for warranty inspection must receive prior return authorization which can be given over the phone. Ship products freight prepaid and insured. YES. assumes no responsibility for products during shipment from the customer to our Warranty Department. Shipping charges are not refundable.
ROCK DAMAGE AND ANY OTHER IMPACT RELATED DAMAGE IS NOT COVERED UNDER THIS WARRANTY.
ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE DURATION OF THE WRITTEN WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF MANUFACTURER OR SELLER. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH VARY FROM STATE TO STATE.
In the event an exact product replacement (Model, size, and/or color) is no longer available, we may replace your product with one of comparable performance, size, and value or we will offer you a refund for the purchase price. This applies to replacement parts as well.
Customers/dealers are responsible for shipping charges to submit boards for warranty inspection. Return shipping cost for valid claims will be covered by YES.
Your product does not need to be registered for warranty, but you will need a valid proof of purchase from an Authorized YES. Dealer to pursue your warranty claim.